Frequently Asked Questions

We work with a wide variety of premium natural and engineered stones including marble, granite, quartz, and porcelain. Each material offers unique benefits in terms of durability, aesthetics, and maintenance requirements.

We are based in Richmond Hill, Ontario, Canada and provide services throughout the GTA. Depending on the project we are willing to travel further, contact us with your location to confirm service availability in your area.

Gallant Marble has been serving customers for over 20 years, completing more than 5,000 projects. Our extensive experience ensures quality craftsmanship and reliable service.

You can get a quote by using our online quote system, visiting our showroom, or calling us directly. For the most accurate quote, we recommend scheduling a consultation where we can discuss your project requirements and take precise measurements.

Online quotes are typically provided within 24-48 hours. In-person consultations can provide immediate preliminary pricing estimates.

Several factors influence pricing including: type of stone material, slab thickness, edge profile complexity, cutouts for sinks and appliances, square footage, and installation requirements. We provide detailed breakdowns in all our quotes.

Typically, the entire process from template to installation takes 1 week. This includes measuring/templating, fabrication at our facility, and professional installation. The actual installation day usually takes 4-6 hours for a standard kitchen. Complex projects may require additional time.

We can handle the removal of existing countertops as part of our service. This will be included in your quote if needed.

We take great care to protect your home during installation. While some dust is inevitable, we use protective coverings and clean up thoroughly after completion.

Yes, we recommend someone be home during the installation process to answer any questions that may arise and to inspect the final result.

Depending on the project requirements, the measuring team will either use a digital templating machine for precise measurements or perform manual measurements on-site. The chosen method ensures accuracy based on the complexity and conditions of the project.

Natural stone (marble, granite) is quarried directly from the earth, offering unique patterns. Engineered stone (quartz) is manufactured from natural quartz crystals and resin, providing more uniform appearance and enhanced durability.

The best material depends on your lifestyle, aesthetic preferences, and budget. Quartz is excellent for high-use kitchens due to their durability. Marble and Granite is ideal for those wanting a natural stone as a statement piece, though it requires more maintenance. Our team can help you choose based on your specific needs.

Absolutely! We encourage all customers to visit our showroom to view and select their specific slabs. Natural stones have unique variations, and selecting your slab ensures you get exactly the look you want.

We offer a wide range of edge profiles including straight, beveled, bullnose, ogee, waterfall, and custom designs. Each profile can dramatically change the appearance of your countertops.

For daily cleaning, use hot clean water with gentle soap, then dry with a towel or paper towel. Avoid cleaners containing acid, oil, ammonia, or abrasives as they can cause discoloration or damage the seal.

We recommend sealing granite and marble surfaces at least once a year. You can purchase granite/marble sealant from your nearby hardware store. Follow the directions on the back of your sealant for proper application. Engineered quartz does not require sealing.

Please make sure to use silicone mats, trivets, or large coasters for hot pots and pans. If you place a hot object directly on the stone, it may cause discoloration or cracking. Also, do not stand, kneel, or sit on your countertops - granite and marble have naturally formed micro-fissures that can crack or break under pressure.

Avoid cleaners containing acid, oil, abrasives, ammonia, or lime removal products - these can cause discoloration, scratches, or damage the seal. Do not spill acid-based or oil-based substances on marble and granite as this can lead to staining. If you do spill, clean it up immediately.